Alumni Association Frequently Asked Questions
How do I contact the Alumni Association?
You can reach us at (800) 5-LOYOLA or (312) 915-7660 or luc-alum@luc.edu. Our office is located on the 9th floor of 820 N. Michigan Ave at the Water Tower Campus. We're open 8:30 a.m. to 5 p.m., Monday-Friday.
Click here to learn more about our staff and who does what.
Do I have to pay to be a part of the Alumni Association?
NO! The Alumni Association is free and membership is automatic to all LUC alumni. Loyola University Chicago recognizes all of its graduates and former students as its alumni. However, not all former students have records maintained in the alumni database, and some alumni benefits and communications only apply to graduates who are alumni. Alumni Cards and the privileges associated with them are granted to alumni who are graduates of the University and alumni of the Rome Center.
Event Questions
What is your refund policy?
Requests for refunds must be received in writing by the alumni office five business days prior to the event date in order to be granted in full. Send written request to luc-alum@luc.edu or fax (312) 915-6815.
I'm coming to an event at the Water Tower Campus. Where should I park and is discounted parking available?
When possible, we encourage you to use public transportation if you are coming to an event at the Water Tower Campus. If you do drive, there are a number of parking lots in the area, including a few that offer Loyola parking discounts. Click here for a list.
Do I have to have a username and password from the Alumni Association to register for an event?
No, you do not have to be registered through our site to sign up for an event. However, if you are registered through our site, and signed in, your form will be pre-populated with your current information while registering.
How can I find out what alumni activities are happening in my area?
Check out what's coming up by visiting our events page. Also, be sure we have your e-mail address so that you can receive the e-Monthly. For alums who are on the go, you can visit our social networking page, to learn how to sign up for our event RSS feed.
For alumni living outside of Chicagoland, we have 10 active Loyola Rambler Clubs that host activities and programs for alumni, parents, and friends. If you live in an area where there is not currently but are interested in trying to start one, contact Allison Cote at acote@luc.edu or (312) 915-6742.
Technical Support
Help! I forgot my username/password.
Click here to get your username and/or reset your password. If you continue to have problems, please call (312) 915-7660 or (800) 5-LOYOLA.
Can I keep my luc.edu e-mail address from when I was a student?
GroupWise accounts (luc.edu e-mail addresses) expire three months after you graduate. Unfortunately, we are not able to maintain the accounts for alumni beyond that point. We encourage you to setup e-mail forwarding through the alumni online community.
Can I access contact information for classmates?
Begin your search process by looking in the alumni online directory. If the person you are looking for does not have his/her information listed in the directory, please fill out the Find An Alum form. Once this form has been received by our office, we check our database to see if there is a way for us to get in touch with the person you are looking for. If we have information in our database, we will send a letter on your behalf to the person and include your contact information.
Why am I not getting any mailings?
It is possible we may not have your current address information. Login to your profile on this website to verify your information, or click here if you are a first time user. You can also send us your address and/or name changes via email to luc-alum@luc.edu. If we do have your current mailing information and you still aren’t receiving mailings, make sure you have not requested to be put on our "Do Not Mail" list. You can do this by calling our office at (312) 915-7660.
How do I join the alumni Linked In and Facebook groups?
To learn more about our LinkedIn, Facebook, and Twitter groups as well as general questions about social networking, click here.
Benefits & Services
How do I get an Alumni cCard?
Click here to fill out the Alumni Card Request Form. Once our office receives your request, we confirm your graduation from Loyola and send you the card. Expect to receive your alumni card in five business days. If we have a problem locating you in our database you will receive an e-mail.
How do I obtain my transcript?
Transcript requests are handled through the Office of Registration and Records.
Can I get married in Madonna della Strada Chapel?
Renovated in 2007, Madonna della Strada Chapel at the Lake Shore campus is now available to alumni for weddings. Contact University Ministry at (773) 508-8045. Read more information about weddings on campus.
How can I promote services or products to alumni in an online marketplace?
Although the Alumni Association does not endorse or promote particular alumni products or services, we can post them for you on Iggyslist. Iggyslist is a free, online classified ads service for the Loyola community. People interested in what you're offering will contact you directly. Note that ads will be automatically removed 14 days after activation, unless deleted first, and that ads may be removed anytime by administrators for any reason.
Alumni are able to post ads on Iggyslist through the Alumni Association. Click here to post your ad.
Does Loyola offer insurance to alumni?
The Alumni Association has a partnership with Liberty Mutual for auto and home insurance and a partnership with Marsh CampusConnexions for health and life insurance. Click here to learn more.
How can I reserve a space on campus for a personal/company event?
If you would like to have an event for an external group on campus, please contact Conference Services at (773) 508-8069 or conferences@luc.edu.
Travel
To learn more about upcoming trips, visit LUC.edu/alumni/travel. If you wish to be added to our travel mailing list, e-mail luc-alum@luc.edu or call (800) 5.LOYOLA.
Do I need to be a member of the Alumni Association to travel? Can I bring friends and family who are not alumni?
The Loyola Travel Program is open to all travel enthusiasts - alumni, parents, friends, and faculty & staff of Loyola University Chicago. Please note that most of our trips are best suited for adults. If you are interested in traveling with children, please contact our travel partner, Alumni Holidays International, at (800) 323-7373 to find out if a particular trip is appropriate for children.
Is it possible to upgrade my flights and/or deviate from the planned itinerary?
Passengers may have the option to upgrade their flights as well as to extend their stay either pre- or post-trip. Any additional cost will be the responsibility of the passenger. These requests may be subject to a non-refundable deviation fee. Please contact Alumni Holidays International at (800) 323-7373 for additional information.
Will I receive additional information after I book my trip?
Once Alumni Holidays International has received your registration, you will receive detailed information regarding a suggested reading list, packing list, background information on the countries you will be visiting, currency requirements, etc. Additionally, you will receive a bon voyage package from Loyola University Chicago.
Keeping in Touch with Loyola
How do I inform the Alumni Association that my address or name has changed?
Login to update your information online, call our office at (312) 915-7660 or (800) 5-LOYOLA, or e-mail us at luc-alum@luc.edu.
How can I submit an alumni note for publication in Loyola magazine?
If you have news to share, please fill out the class note form or send an e-mail to luc-alum@luc.edu. You can also fax us at (312) 915-6815. We reserve the right to edit notes for clarity and based on space limitations in the magazine.
How do I inform the University of a former classmate's passing?
Please contact the Alumni Association at luc-alum@luc.edu or (312) 915-7660. You may also mail a copy of the obituary to: Office of Alumni Relations, 820 N. Michigan Ave., Chicago, IL 60611 or by fax at (312) 915-6815. The names of recently deceased alumni and other members of the Loyola family are published in Loyola magazine.
Each November, the University community joins together for the Mass of Remembrance to recall deceased alumni and other members of the Loyola family, particularly those who have died during the past year.
How can I make a donation to Loyola?
Please visit LUC.edu/giving or call (800) 424-1513.
I'm doing a family tree. Do you have information on my great-grandparent who went to Loyola or Mundelein College?
For old photos or yearbook photos from Loyola, please contact Kathy Young in the University Archives at (773)508-2661. For old photos or yearbook photos from Mundelein College, please contact Beth Myers in the Women and Leadership Archives in the Gannon Center for Women and Leadership at (773) 508-8837.
